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 E/F Key Benefits
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Maximum return on investment
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Coordination of best possible medical treatment at lowest cost
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Disability costs reduced or eliminated
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Expedites claim resolution
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Typically utilized when factors prolonging claims resolution are present, Eckman/Freeman's Field Case Management service insures high quality medical care and provides comprehensive exchange of information between the client, employer, medical providers, and payer. Each Eckman/Freeman case manager has well-established relationships with local medical providers which enable them to secure optimal medical care with effective containment of expenses.
During this process, the case manager serves in many capacities
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Proactive Coordinator: Efforts are concentrated toward the client's rehabilitation and successful return to work by addressing issues of concern, barriers in progress, and when appropriate, offering recommendations of treatment alternatives.
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Liaison: Through continuous communication with all parties, the client's rehabilitative needs are effectively coordinated. This helps insure continuity of care and prevents delays in treatment which adversely affect rehabilitation and drive up claims costs.
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Advocate: The case manager consistently acts as advocate for the client and payer by assessing the treatment regimen for quality and cost effectiveness.
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Educator: Overall rehabilitation time decreases when clients are well-informed regarding their condition and follow the instructions of their physicians and other medical providers. Often clients simply don't understand what their doctors have told them, and inadequate education can lead to non-compliance. Case managers are medically trained professionals who can assess clients' ability to assimilate medical information and provide ongoing education throughout the course of service.
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Facilitator: The case manager evaluates the availability of restricted work in relation to the client's specific medical condition. By effectively communicating with the employer and physician, return to work can often be accomplished much earlier than if case management had not been involved.
Referrals
Phone (866) 227-5002
Fax (866) 873-0314
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